Your business answers now—
even when you can’t.
ZenithCall answers urgent and after-hours calls, follows your rules, and moves each caller forward.
Customer proof placement Prototype placeholders only
What every important call needs next.
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Answer when your team cannot.
Pickup during overflow, after hours, or whenever a fast response matters — every call attempted per pilot SLO.
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Move every caller to the right next step.
Follow your rules to qualify, dispatch, or capture a callback request.
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Keep the outcome on record.
Caller details, actions, handoff and acknowledgement stay together in one event record.
Test Policy-Driven Triage
Simulate how ZenithCall triages calls, captures details, and executes dispatch rules.
Select Scenario
Select a scenario to see the AI in action
Scripted demo — dialogue, confidence, and latency figures are illustrative, not live measurements.
Enterprise-Grade Intelligence
Beyond simple answering. We deploy sophisticated voice agents that integrate deeply with your business logic.
Continuous Coverage
Eliminate the 'closed' sign. Our answering attempt runs 24/7 with carrier fallback under pilot SLO (99.5% monthly answering-attempt).
Contextual Awareness
The AI detects tone, urgency, and intent. It distinguishes between a solicitor and a distressed client, adapting its response protocol instantly.
Structured Call Logs
Every interaction is captured as a structured call log and delivered as agreed in your pilot (CSV/API on request). We convert voice conversations into actionable data fields.
Industry Use Cases
Stop Leaking Revenue: AI ROI for Richmond Plumbers
Is your Richmond plumbing business losing money to missed calls? Discover how ZenithCall's AI receptionist turns missed opportunities into booked jobs and massive ROI.
Richmond Electricians: Stop Losing After-Hours Jobs
Electrical emergencies happen day or night. If you're sending calls to voicemail, you're handing cash to competitors. See how AI dispatching saves the day.
Emergency Playbook: Turn Dental Crisis Into Loyalty
Dental emergencies are critical touchpoints. Learn the step-by-step playbook for Richmond clinics to handle after-hours calls with empathy and efficiency.
Are You Leaking Revenue?
Every missed call is a potential customer lost to a competitor. Visualize the impact on your bottom line.
Even 1 missed call a day adds up.
Potential Annual Loss
That's $5,417 bleeding out of your business every month.
Stop the leak today.
Recover This RevenueEffortless Integration
From the first ring to the final resolution, our AI handles every step with precision and speed.
Specialized for Your Industry
We don't just answer phones. We understand the specific workflows, terminology, and urgency of your business.
Plumbers
Emergency dispatch & booking
HVAC
After-hours service dispatching
Dental Clinics
After-hours patient support
Law Firms
Legal intake & qualification
Medical Offices
Appointment scheduling
Property Managers
Tenant maintenance support
Everything You Need in an AI Receptionist
Replace your voicemail with an intelligent agent that works 24/7 to capture leads, answer questions, and delight customers — every call attempted with carrier fallback, full answering per pilot SLO. Proudly serving Richmond, BC.
24/7 Call Answering
Our AI attempts every call, day or night, with carrier fallback — answering attempt per pilot SLO.
Structured Intake Logs
The AI captures caller details into a structured intake log backed by an event record. No calendar integration — your team books from the log.
FAQ Resolution
Answers common questions about your hours, services, and pricing, freeing up your staff.
Spam Signal Logging
Suspected spam is flagged in the event log for review (shadow mode). Automatic blocking is not enabled.
Dispatch With Acknowledgement
Urgent calls trigger a dispatch attempt to your configured target with a spoken briefing and press-key acknowledgement. Live call connection is not offered — the event record keeps the outcome.
Structured Log Delivery
Caller details land in a structured event log with dashboard delivery after each call. No direct CRM sync — exports on request per your pilot.
Custom Call Flows
Build custom conversation paths to handle new leads differently than existing clients.
Caller Analytics
Gain insights into peak call times, common queries, and conversion rates to optimize your business.
Performance That Scales
See the impact of switching to an AI-first receptionist strategy.
Instant answers for every caller, ensuring no lead is ever left waiting.
Monthly answering-attempt target with carrier fallback as the net.
Capture more opportunities by being available when your competitors aren't.
Every hour, every day, with carrier fallback as the net; full conversational answering per pilot SLO.
Built for Resilience, Not Just Hype.
In a market flooded with generic "AI wrappers," ZenithCall stands apart as a piece of serious engineering. We didn't just hook up a chatbot to a phone line; we architected a neural interface designed for mission-critical business communications.
ZenithCall operates on a custom low-latency voice gateway built on a high-performance Rust, LiveKit, and SurrealDB architecture, ensuring that conversations feel natural, immediate, and "human."
As a Site Reliability Engineer (SRE), I hold our pilot to a 99.5% monthly answering-attempt SLO (about a 3.6-hour budget, with carrier fallback as the net) — because when it's your business on the line, "usually up" isn't good enough. We treat every call as a critical packet of data that must be delivered, processed, and responded to with absolute precision.
Transparent Call Handling Plans
Policy-controlled after-hours and overflow call answering. Every standard plan includes clear connected-minute allowances, transparent overages, and verifiable event trails.
Tier Qualification Decision Path
Rule: No immediate response required
Captures complete caller detail logs and delivers event summaries. No outbound response initiation.
Rule: One configured target
Attempts contact with a single responder requiring DTMF press-key receipt acknowledgement.
Rule: Higher volume / frequent changes
Same single-target dispatch path with DTMF acknowledgement, plus 1,500 connected minutes and 4 configuration changes per month.
Intake
Policy-governed after-hours intake, detail capture, and structured log delivery.
Response & Plan Features:
- 500 connected minutes included
- C$0.15 / additional connected minute
- Mandatory setup fee: C$300
- No response-initiation path
- 1 configuration change / month
- Structured call logs & event notification
- Unlimited call count (subject to minute allowance)
Dispatch
Active response escalation to a single responder with mandatory press-key receipt acknowledgement.
Response & Plan Features:
- 1,000 connected minutes included
- C$0.15 / additional connected minute
- Mandatory setup fee: C$400
- 1 configured dispatch target
- Contact attempt + DTMF press-key acknowledgement
- 2 configuration changes / month
- Unlimited call count (subject to minute allowance)
Dispatch Pro
Single-target dispatch with DTMF acknowledgement, 1,500 connected minutes, and 4 configuration changes per month.
Response & Plan Features:
- 1,500 connected minutes included
- C$0.15 / additional connected minute
- Mandatory setup fee: C$500
- 1 configured dispatch target
- Contact attempt + DTMF press-key acknowledgement
- 4 configuration changes / month
- Unlimited call count (subject to minute allowance)
Pilot metering note: connected minutes are metered and invoiced manually during the pilot. There is no automated metering or self-serve billing yet.
Paid Onboarding Pilots
Experience policy-controlled call answering with reduced initial monthly commitment for 90 days. No free pilots.
Intake Pilot Offer
C$49/month + C$150 setup
90 days duration, then automatic transition to standard Intake plan (C$79/mo + C$300 setup).
- Includes 500 connected minutes
- Structured caller detail intake
- Setup fee credited to retainer at Gate 2
Dispatch Pilot Offer
C$99/month + C$200 setup
90 days duration, then automatic transition to standard Dispatch plan (C$149/mo + C$400 setup).
- Includes 1,000 connected minutes
- 1 target + DTMF press-key acknowledgement
- Setup fee credited to retainer at Gate 2
ROI & Value Analysis
Richmond Answering Service: Ultimate Buyer’s Guide
Don't settle for mediocrity. Here is the no-nonsense buyer's guide for Richmond businesses to choose an answering service that actually drives growth.
ZenithCall vs. Old Guard: Traditional Is Obsolete
Still relying on traditional answering services? Discover why ZenithCall's AI is the affordable, scalable solution that Richmond small businesses need to compete.
Latest Intelligence
Insights, strategies, and news for Richmond businesses looking to scale with AI.
Richmond Answering Service: Ultimate Buyer’s Guide
Don't settle for mediocrity. Here is the no-nonsense buyer's guide for Richmond businesses to choose an answering service that actually drives growth.
ZenithCall vs. Old Guard: Traditional Is Obsolete
Still relying on traditional answering services? Discover why ZenithCall's AI is the affordable, scalable solution that Richmond small businesses need to compete.
Stop Leaking Revenue: AI ROI for Richmond Plumbers
Is your Richmond plumbing business losing money to missed calls? Discover how ZenithCall's AI receptionist turns missed opportunities into booked jobs and massive ROI.
Stop Losing Revenue to Missed Calls
Capture every lead with structured intake logs around the clock (24/7 answering attempt with carrier fallback; answering attempt per pilot SLO), and automate your front desk. Deploy your AI receptionist today.
Frequently Asked Questions
- ZenithCall provides policy-controlled after-hours and overflow call answering. We capture complete caller details, triage emergencies, and attempt dispatch or deliver structured event logs. Read our analysis on the ROI of reliable answering.
- Traditional call centers rely on human operators who may put callers on hold during peak surges. ZenithCall executes your exact response policy without hold queues, delivering verifiable event log trails for every call. Compare options in our guide: ZenithCall vs. Traditional Answering Services.
- Yes. You forward your existing business phone line to the dedicated gateway number we assign to your business account.
- ZenithCall attempts every call 24/7/365 with carrier fallback; answering attempt per pilot SLO. Whether it's 2 AM or a holiday, your policy governs whether we capture intake logs or attempt dispatch. Read how this helps electrical contractors capture after-hours jobs.
- Our tier selection is strictly rule-based: no immediate response required uses Intake (C$79/mo); one configured target uses Dispatch (C$149/mo) with DTMF press-key receipt acknowledgement; higher call volumes and more frequent configuration changes use Dispatch Pro (C$299/mo) on the same single-target dispatch path.
- Standard plans start at C$79/month + C$300 mandatory setup (Intake plan, 500 connected minutes included) and C$149/month + C$400 setup (Dispatch plan, 1,000 connected minutes included). See our Pricing page for full details and onboarding pilot offers.
- Yes. We do not record call audio. Event logs and call summaries are handled under strict access rules and retained according to policy. Learn more in our Privacy Policy.
- Getting started is simple.
- Schedule an onboarding call to discuss your specific needs.
- Configure your dispatch rules and caller notice.
- Forward calls to go live.
Still have questions?
Can't find the answer you're looking for? Our experts are ready to help you design the perfect AI receptionist. Or, see how it works first.