Democratizing Enterprise AI for Local Business
At ZenithCall, we believe that every missed call is a missed opportunity. We empower small businesses in Richmond and across Canada with answering-attempt coverage around the clock, backed by carrier fallback (attempt per pilot SLO)—without the overhead.
Who We Are
ZenithCall is a specialized division of Agile O.P.S. Inc., a Richmond, BC-based technology firm focused on operational efficiency and automation.
We are not just a software company; we are local business owners who understand the pain of missing a client call because you were on a job site, in a meeting, or simply spending time with family.
What We Do
- Provide AI-powered call answering that sounds human (24/7 answering attempt with carrier fallback; full answering per pilot SLO).
- Capture structured intake into an event log your team books from (no calendar integration).
- Flag suspected spam in the event log for review (automatic blocking not enabled).
- Help local trades (Plumbers, Electricians) and professionals (Lawyers, Dentists) stop revenue leakage.
Built for Resilience, Not Just Hype.
In a market flooded with generic "AI wrappers," ZenithCall stands apart as a piece of serious engineering. We didn't just hook up a chatbot to a phone line; we architected a neural interface designed for mission-critical business communications.
ZenithCall operates on a custom low-latency voice gateway built on a high-performance Rust, LiveKit, and SurrealDB architecture, ensuring that conversations feel natural, immediate, and "human."
As a Site Reliability Engineer (SRE), I hold our pilot to a 99.5% monthly answering-attempt SLO (about a 3.6-hour budget, with carrier fallback as the net) — because when it's your business on the line, "usually up" isn't good enough. We treat every call as a critical packet of data that must be delivered, processed, and responded to with absolute precision.
Technical Excellence
Unlike off-the-shelf wrappers, ZenithCall is built on a custom voice gateway architecture. We leverage low-latency audio processing and optimized neural models to ensure your customers have natural, high-quality conversations.
By focusing on specialized SRE (Site Reliability Engineering) patterns, we provide a robust foundation that small businesses can rely on for their daily operations.
Our Core Values
Trust & Privacy
We handle your customer data under documented safeguards. Live AI transcription may be processed outside Canada — see our privacy policy disclosure.
Reliability
Our AI never sleeps, gets sick, or takes a break. Every call is attempted around the clock with carrier fallback, per our pilot SLO.
Innovation
We tune prompts and policy per tenant to keep conversations natural and on-script.
Ready to Modernize Your Business?
Join Richmond service businesses capturing more value with ZenithCall.