24/7 Tenant Support Without the Burnout.
Maintenance Dispatch
ZenithCall ensures 24/7 answering for Burnaby property managers. Whether it's a lockout request at 3 AM near Metrotown or a maintenance report during rush hour, keep your tenants happy and your sanity intact.
Answering Service for Burnaby Property Managers
Streamline your operations and reduce after-hours stress.
Emergency Screening
We filter true emergencies from routine complaints. Only wake up for floods, not flickering lights.
Leasing Scheduling
Capture prospective tenants. We answer questions and book viewings 24/7.
Maintenance Dispatch
Direct dispatch to your preferred vendors (plumbers, HVAC, locksmiths) based on your rules.
Work Order Generation
Create structured maintenance tickets with photos (via link) and detailed descriptions.
Multiple Properties
One system for all your buildings. Intelligent routing based on property address.
Local Presence
Maintain a local Burnaby number for tenant trust and ease of access.
Intelligent FAQs
Automatically answer 'where do I send rent?' or 'what's the wifi password?'
Reduce Turnover
Happy tenants stay longer. 24/7 responsiveness is the #1 amenity.
The Cost of Poor Communication
In Burnaby property management, missed calls lead to angry tenants, bad reviews, and lost leases.
The Math of Missed Opportunity
- Avg. Tenant Turnover Cost $2,500 - $5,000
- Annual Value at Risk $36,000+
- Missed Calls / Week 5+
- Weekly Loss (Conservative) ~$750
- Annual Lost Revenue $36,000+
*Conservative estimates based on average job values
Turn "Missed" into "Booked"
You're often in an attic, on a roof, or dealing with water. Physically, you cannot answer. A missed call is an immediate lost job to the next guy in Google.
ZenithCall answers specifically when you can't, takes the job details, and texts you the info. One prevented turnover pays for the service.
Real Scenarios, Real Solutions
We solve the specific headaches of Burnaby property management.
The 3 AM Lockout
Problem: Tenant lost keys. Calls you repeatedly at 3 AM.
Solution: ZenithCall validates ID/lease and dispatches locksmith (at tenant cost if configured).
Noise Complaint
Problem: Unit 302 is partying. Unit 304 is furious.
Solution: AI takes the complaint, logs it, and optionally texts the offending tenant a warning.
The 'Small' Leak
Problem: Tenant calls about a leak. Is it a drip or a flood?
Solution: AI asks clarifying questions (how fast? bucket needed?) to determine urgency.
How We Handle Tenant Calls
Our AI acts as your front-line property manager, filtering out non-urgent calls and dispatching maintenance only when necessary.
Incoming Tenant Call
Tenant calls at 2 AM reporting an issue.
Emergency Maintenance
"There is water pouring from the ceiling!"
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Critical Issue Identified
AI recognizes "water", "flood", "fire", "lockout".
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Dispatch On-Call
Calls your maintenance vendor or super immediately.
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Confirm Safety
Instructs tenant on immediate shut-off if applicable.
Routine Request
"My kitchen sink is draining slowly."
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Ticket Creation
Logs details: Unit #, issue, tenant name.
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No Disturbance
Adds to your morning report. Doesn't wake you up.
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Property Sync
Syncs with AppFolio, Buildium, or Yardi.
More Resources for Managers
Stop Leaking Revenue: AI ROI for Richmond Plumbers
Is your Richmond plumbing business losing money to missed calls? Discover how ZenithCall's AI receptionist turns missed opportunities into booked jobs and massive ROI.
Read Article →
Revenue Recovery Guide for Service Businesses
Discover how missed calls drain revenue. Learn the impact of voicemail on CLV and how AI receptionists ensure 24/7 lead capture.
Read Article →Revenue Protection Plans
Stop Losing Money on Missed Calls.
Starter
The Safety Net
"Low barrier to entry. Costs less than your monthly internet bill."
- 24/7 Basic Call Answering
- Voicemail-to-Email
- Instant Notifications
- Standard Greeting
- No CRM Integration
- SMS Notifications $10/mo
Professional
The Cash Cow
"For 1.6% of the cost of a human, you get 24/7 coverage that never calls in sick."
- Everything in Starter
- Call Recording
- CRM Integration (Zapier)
- Calendar Booking
- Advanced Call Routing
- Detailed Analytics
Enterprise
The Custom Build
"Tailored solutions for multi-location clinics and property management firms."
- Everything in Professional
- Custom LLM Training
- PIPEDA/PIPA Compliance Audits
- Dedicated Account Manager
- Priority SLA Support
- Custom Workflow Design
** Fair Use Policy: Includes up to 1,000 minutes/month of AI talk time. High-volume plans available upon request.
Additional Options
ROI & Value Analysis
Richmond Answering Service: Ultimate Buyer’s Guide
Don't settle for mediocrity. Here is the no-nonsense buyer's guide for Richmond businesses to choose an answering service that actually drives growth.
Read Article → ZenithCall vs. Old Guard: Traditional Is Obsolete
Still relying on traditional answering services? Discover why ZenithCall's AI is the affordable, scalable solution that Richmond small businesses need to compete.
Read Article →Stop Losing Revenue to Missed Calls
Capture every lead, book appointments 24/7, and automate your front desk. Deploy your AI receptionist today.
Frequently Asked Questions
Still have questions?
Can't find the answer you're looking for? Our experts are ready to help you design the perfect AI receptionist. Or, see how it works first.